Contact Ithara
Need help choosing a piece, tracking an order, or understanding care and returns? Send us a note and the Ithara team will help you with care.
Send a message
Include your order number if your message is about an existing order.
Last updated: 2 June 2026
These Terms of Service govern your use of the Ithara Jewels website and your purchases from our store. By using our website or placing an order, you agree to these terms.
You agree to provide accurate information, use the website lawfully, and not misuse, copy, disrupt, or interfere with the website or its services.
We try to display product information, images, descriptions, prices, and availability accurately. However, colors, finishes, and sizes can vary slightly due to photography, lighting, screen settings, and handcrafted or production differences.
Prices are shown on the website and may change without prior notice. Orders are confirmed only after successful payment or approved payment method confirmation.
Ithara Jewels may cancel or refuse orders due to stock issues, suspected fraud, pricing errors, address issues, or operational constraints. If payment has been collected for a cancelled order, an eligible refund will be processed.
All website content, branding, product images, text, graphics, and designs belong to Ithara Jewels or its licensors and must not be copied or reused without permission.
To the fullest extent permitted by law, Ithara Jewels is not liable for indirect, incidental, or consequential losses arising from use of the website or products.
We may update these terms from time to time. The latest version will be available on this page.
For questions, email ithara@gmail.com.