Shipping Policy
Shipping Policy
Last updated: 2 June 2026
This Shipping Policy explains how Ithara Jewels processes and delivers orders placed through our online store.
Order processing
Orders are usually processed after payment confirmation and basic order checks. Processing times can vary during sale periods, product launches, festivals, or high-volume periods.
Delivery timelines
Estimated delivery timelines depend on your delivery location, courier availability, and serviceability. Most domestic orders are expected to arrive within a reasonable delivery window after dispatch, but delays can occur due to weather, public holidays, courier issues, or incorrect address details.
Shipping charges
Shipping charges, if applicable, are shown at checkout before payment. Any special shipping offer or free shipping threshold may change from time to time.
Address accuracy
Please enter your complete name, phone number, address, city, state, and PIN code correctly. Ithara Jewels is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information.
Tracking
When tracking is available, details will be shared by email, SMS, WhatsApp, or through the order status page.
Failed delivery
If a courier cannot deliver because the customer is unavailable, the address is incorrect, or the parcel is refused, additional shipping charges or order cancellation rules may apply.
Contact
For shipping support, email ithara@gmail.com with your order number.